--- title: Protocolos esenciales y lo que debes manejar desde el principio description: Reprogramaci贸n de sesiones, inasistencia y nivel equivocado --- [Skip to content](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/protocolos-esenciales-y-lo-que-debes-manejar-desde-el-principio#main-content) English Show submenu for translations ![](https://coach-help.poliglota.org/hs-fs/hubfs/LOGOS%20POLI/Poliglota%20verde.png?width=1654&height=626&name=Poliglota%20verde.png) Open main navigation Close main navigation - English Show submenu for translations - Go to poliglota.org Go to poliglota.org 馃憢 Got a question? We鈥檙e here to help! - There are no suggestions because the search field is empty. 1. [Help Center Coaches](https://coach-help.poliglota.org/migration/help-center-poliglota-coach?hsLang=en) 2. [Rules & Guidelines](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/rules-guidelines?hsLang=en) 3. [Important Protocols](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/rules-guidelines?hsLang=en#important-protocols) # Protocolos esenciales y lo que debes manejar desde el principio ## Reprogramaci贸n de sesiones, inasistencia y nivel equivocado **Sabemos que, a veces, surgen dudas sobre c贸mo gestionar situaciones comunes como son las reprogramaciones, inasistencias o reconocer a un estudiante en un nivel equivocado. Para ayudarte a manejar estos casos f谩cilmente, hemos implementado protocolos claros y accesibles.** **En esta gu铆a, te mostramos los pasos a seguir en cada situaci贸n, con im谩genes que te ayudar谩n a visualizar cada proceso de forma r谩pida y sencilla.** - **Reprogramaci贸n: Aprende c贸mo solicitar y confirmar [reprogramaciones](https://poliglotaglobal.notion.site/6-Reprogramaci-n-de-sesi-n-a496f1c3f6fa4f5caf8ba57ba2b54b33).** - **Inasistencia: Descubre qu茅 hacer [cuando no puedas asistir a una sesi贸n](https://poliglotaglobal.notion.site/1-Asistencia-814b3ac2c4b84b2fbd1a74a058641162).** - **Nivel Equivocado: Te explicamos c贸mo [cambiar de nivel](https://poliglotaglobal.notion.site/9-Estudiante-en-el-nivel-equivocado-B2C-1151d8a9f2584021af2d7f082e660577) en caso de estar en uno incorrecto.** **Para m谩s detalles, te invitamos a revisar el siguiente contenido: \- [Manual de Protocolo de la Sesi贸n B2C](https://poliglotaglobal.notion.site/B2C-Session-Protocol-Guidebook-ab3931aa11cc4d2c9453b43c94661fa0) \- [Manual de Protocolo de la Sesi贸n B2B](https://poliglotaglobal.notion.site/B2B-Session-Protocol-Guidebook-a400874066774bc082991ecd13d65a9e)** - [Poliglota麓s Methodology](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/poliglotas-methodology?hsLang=en#main-content) - [What is Flipped Classroom](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/poliglotas-methodology?hsLang=en#what-is-flipped-classroom) - [How familiar are students with Flipped Classroom?](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/poliglotas-methodology?hsLang=en#how-familiar-are-students-with-flipped-classroom) - [Getting Started](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/getting-started?hsLang=en#main-content) - [Communication Channels](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/getting-started?hsLang=en#communication-channels) - [Rules & Guidelines](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/rules-guidelines?hsLang=en#main-content) - [Important Protocols](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/rules-guidelines?hsLang=en#important-protocols) - [Students Management](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/students-management?hsLang=en) - [Payment process](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/payment-process?hsLang=en#main-content) - [Payment information](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/payment-process?hsLang=en#payment-information) - [Deel payment process](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/payment-process?hsLang=en#deel-payment-process) - [How to submit a boleta step by step](https://coach-help.poliglota.org/migration/help-center-poliglota-coach/payment-process?hsLang=en#how-to-submit-a-boleta-step-by-step) [![](https://coach-help.poliglota.org/hs-fs/hubfs/LOGOS%20POLI/Poliglota%20verde.png?width=1654&height=626&name=Poliglota%20verde.png)](http://www.poliglota.org) Help Center Coach Poliglota Copyright 漏 2026, Poliglota